Life is hectic. For contact center employees, having a tool that allows them to better organize and plan out their day is a necessity, and the ability to do so on the go, essential. Genesys Tempo™, a mobile app for Genesys Cloud, empowers your workforce to achieve a work-life balance with the ability to self-manage their working hours from their mobile device, because the rhythm of everyday life can’t stop or slow. Through this app, employees can view their schedule, put in time-off requests and monitor their status, and keep track of their working hours quickly and efficiently.
The initial release allows users to:
* View their schedule
* Submit time-off requests
* View the status of their time-off requests